PRAO Necklace Anti-Tarnish T-Lock Puffy Heart Pendant

PRAO’s top priority is to ensure customer satisfaction. You may request a return within 48 hours of receiving your order. An unboxing video is mandatory for return claims (for full guidelines, please refer to our Return Policy) and must clearly show the sealed package, the complete unboxing process, and the issue. Product(s) can be returned within 48 hours only if the jewellery piece is clearly shown as missing or defective in the unboxing video. Product(s) cannot be returned under any other circumstances. Please note that refunds are not provided; eligible orders will receive a replacement product.

To ensure that your PRAO product remains in the best possible condition over an extended period of time, please observe the advice below to avoid damage:

Store your jewellery in the original packaging or a soft pouch to avoid scratches.